Frequently asked questions
Answers to the most frequently asked questions about Bookabus.
Booking and payments
How can I book a bus?
You can easily book your bus through Bookabus. The first step is to request a quote. Right after your request, you'll receive a tailored quote. Once agreed, you book online and receive an invoice.
How and when can I pay?
After completing the booking, you'll receive an invoice. You can pay by bank transfer, credit card, or PayPal; a 3% service fee applies to the latter two options. Payment must be made at the latest 2 weeks before departure.
Can I still make changes to the itinerary after booking?
Yes, that's possible. Small changes are often free. Larger changes, such as extending your bus rental, may incur additional costs.
By when do I need to book the bus at the latest?
The sooner, the better. The bus and price are based on availability. The longer you wait, the greater the chance the bus is no longer available.
Is it possible to cancel the booking?
Cancelling is possible. It may be more cost-effective to see if the trip can be moved to another date. Standard bus company cancellation terms apply.
About Bookabus
How does Bookabus work?
You request a quote via the form on our website. Filling it in takes about 1 minute. We compare more than 200 certified bus companies and give you an instant quote price. Free and completely no-obligation.
Do you own buses yourselves?
No, Bookabus works with a network of more than 200 high-quality and reliable partners across the country. This allows us to always offer the best price.
Why book with Bookabus?
Choose Bookabus if you want an affordable bus trip without hassle. We've transported more than 1,000,000 people and our customers give us a 9.4 out of 10.
How does Bookabus guarantee quality and safety requirements?
We only work with bus companies that meet our safety and quality standards. All drivers and vehicles are certified.
About quotes
Is requesting a quote free and no-obligation?
Yes, the quote is completely no-obligation. You don't have to choose to book the quote in the end.
What costs are included in the quote price?
All quotes include bus with driver, VAT and other taxes, and tolls, unless otherwise stated. No hidden costs.
I just want a quick price indication, what can I do?
For simpler routes you get an instant online price indication. A formal quote request is then optional.
During the bus trip
Can we bring our own food and drinks?
Yes, bringing your own food and drinks is allowed and comes at no extra cost. Drinks in plastic bottles or cans. Glassware is not allowed.
Can you arrange catering on board?
Yes, that's certainly possible, but not all bus companies can provide catering. Mention this in your quote request.
Is smoking allowed on the bus?
No, smoking is not allowed on the bus.
When and where does the bus pick us up?
You provide the exact pickup address when booking. The driver aims to be at your pickup location 10 minutes before departure.
More questions?
Can't find your question? Contact our team — we're happy to help.
Request a free quote